Shipping: I ship within 3-5 days via USPS. I will email you a tracking number after I ship. Shipping is free within the United States.
Local Delivery: I can hand-deliver to cities and towns in the Pioneer Valley area in Massachusetts (Hampden, Hampshire, and Franklin counties). After your order is placed, I will contact you to arrange delivery day/time.
International Sales: contact me to place an order and for shipping rates. Please note that I am not responsible for any foreign import taxes or customs charges.
Payment Processing: Payments are processed via PayPal. This ensures your personal payment information is kept private and securely processed on PayPal’s servers. This also means I never see or store your credit card information.
Tax: MA residents are charged 6.25% MA state sales tax on all orders. (Sorry, the state requires us to collect this).
Return/refund policy: I only accept returns if the item is damaged during shipping. Please be sure you want the item before purchasing. I am happy to send additional photos if needed. I will issue a full refund to your credit card for the price of a returned item if I’m notified about damage to your piece in shipping within 72 hours. Shipping and handling charges are not refundable for returns or exchanges. Please contact me if you want to return an item.
Privacy: I will never sell, rent, or exchange your email address or personal information.